TERMS AND CONDITIONS

We accept the following credit cards: MasterCard, Visa, American Express, and Discover.

We do not charge a service fee for processing credit card payments.

All ticket prices are quoted in Canadian dollars.

Prices include HST and local taxes unless otherwise stated.

Prices are per person, unless otherwise specified.

We reserve the right to limit ticket quantities.

All tickets are non-refundable and must be redeemed within one year of purchase.

Tickets purchased online cannot be combined with any other offers or discounts.

We reserve the right to require passengers who are under the age of 2 to ride in an adult’s lap.

Routes, departure times, equipment and pricing are subject to change without notice. 

The harbour and islands cruise is seasonal, weather permitting, and subject to the captain’s discretion. In the event that the harbour and islands cruise is not available, or is cut short or otherwise affected by circumstances at hand, no refund will be given.
Seating on bus and boat tours is available on a first-come first-serve basis, and there is no guarantee that there will be available seating on a given vehicle, or at a specific departure time.

Unless otherwise stated, admission fees associated with external attractions are not included in our listed prices, and these fees must be paid separately.

Peripheral expenses such as gratuities for tour staff, personal insurance, food and beverages, and transportation before, during, and after one of our tours are also not included. You should retain sufficient local currency to pay for all of the above items if necessary.

Certain products may involve charges like but not limited to car parking, fuel surcharge and airport taxes or security deposit that are over and above the stated price on the this website. You will have to pay these directly to the relevant service providers in order to consume the service.

Reservations changes are based on availability.

Unless otherwise stated in the product detail, these policies apply to all products sold on this site.

We are not responsible for personal items that are lost or damaged in transit.

This website, and all content presented therein, is copyrighted by City Sightseeing Toronto, except where noted, and may not be reproduced or duplicated in any form without express written permission from City Sightseeing Toronto.

Where allowed by law, City Sightseeing Toronto and City Sightseeing Niagara will not be responsible for any direct or incidental loss or misuse of personal information belonging to users of this website.